Basic
Advisory-based
An established internal customs team
- SOP & document templatesNot provided
- SOP & documentation preparationBy your team
- Application administrationBy your team
- Travel & site-visit expensesBorne by you
AEO Certification Consulting & Assistance
Three packages. Choose how much of the work you want us to carry.
Every package includes 100% consulting and assistance until the certificate is obtained, and covers all 13 AEO assessment criteria. What changes is who prepares the documents and handles the administration.
Standard
Collaborative
Internal capacity, but you need structure and review
- SOP & document templatesProvided by SGS
- SOP & documentation preparationBy your team, using our templates
- Application administrationBy your team
- Travel & site-visit expensesIncluded — up to 2 locations in Greater Jakarta (Jabodetabek)
Enterprise
Full end-to-end
You prefer the work to be fully handled
- SOP & document templatesPrepared by SGS
- SOP & documentation preparationBy SGS
- Application administrationBy SGS
- Travel & site-visit expensesIncluded — up to 2 locations in Java & Sumatra
| Balanced option | BasicAdvisory-based | StandardCollaborative | EnterpriseFull end-to-end |
|---|---|---|---|
| Consulting & assistance | 100% | 100% | 100% |
| SOP & document templates | Not provided | Provided by SGS | Prepared by SGS |
| SOP & documentation preparation | By your team | By your team, using our templates | By SGS |
| Application administration | By your team | By your team | By SGS |
| Travel & site-visit expenses | Borne by you | Included — up to 2 locations in Greater Jakarta (Jabodetabek) | Included — up to 2 locations in Java & Sumatra |
| Best suited for | An established internal customs team | Internal capacity; structure and review needed | Work fully handled by us |
Included in every package
- Diagnostic and gap assessment, AEO Readiness Map and remediation roadmap
- Customs master data, internal control and pre-declaration verification
- Customs procedures and supply-chain security framework
- Training, internal audit, mock interview and site pre-validation
- Filing, validation assistance and closure of validator recommendations
The road to certification
Stages 1–7 follow MoF Regulation 137/2023 and Director General Regulation PER-20/BC/2024 — those durations are set by regulation, not by us. Stage 0 is our own estimate, and it is the one that varies most between companies.
-
0
Internal preparation
Varies
Internal control system, procedures, master data, internal-audit evidence
-
1
Filing the application
1–2 weeks
Application package submitted through the Customs Portal
-
2
Administrative review
2 working days
Application accepted or returned
-
3
Document validation & presentation
30 days
Minutes and remediation recommendations
-
4
Remediation follow-up
30 days
Remediation documents submitted
-
5
On-site validation
1–2 weeks
Site-visit minutes
-
6
Closing recommendations
Up to 6 months
All recommendations closed
-
7
Panel forum & decision
10 working days
Director General decision and AEO certificate
The number that matters most: stage 6. A company that arrives well prepared receives few recommendations and closes them quickly. One that arrives hoping for the best can spend the full six months there. That is exactly where preparation pays for itself.
Start with a Full Diagnostic
A full assessment of your customs compliance, procedures, master data and AEO readiness — the honest basis for choosing a package, or for deciding to wait.
Certification is granted by the Directorate General of Customs and Excise based on its own assessment and validation. SGS does not guarantee that an application will be granted and does not charge success fees on outcomes that rest with the authority.