01 · Our Services
AEO & MITA Services
AEO and MITA are the two forms of trusted-trader recognition granted by Indonesian Customs. Both reduce inspection frequency and open a direct channel to the authority. Both also require an internal control system that survives validation — and our AEO advisory is led by someone who knows the programme from the inside.
What we do
- AEO certification supportComprehensive guidance through the certification process, from preparation to formal recognition.
- MITA application supportFull assistance across the MITA application and evaluation process.
- Monitoring, evaluation & internal auditPeriodic monitoring and internal audit demonstrating continued conformity with AEO standards; routine review for MITA compliance.
- Training & status maintenanceRefresher training and active maintenance so recognition stays valid and is not withdrawn at evaluation.
Common questions
How long does AEO certification take?
The current national average is around eight months. Stages 1–7 follow regulation: filing 1–2 weeks, administrative review 2 working days, document validation 30 days, remediation follow-up 30 days, on-site validation 1–2 weeks, closing recommendations up to 6 months, and panel decision 10 working days. Your internal preparation (stage 0) varies most — and the biggest variable after it is how many recommendations you receive and how quickly you close them.
Do you guarantee we will be certified?
No. Recognition as an AEO or MITA is a decision of the Directorate General of Customs and Excise. We guarantee the quality of preparation, and we will tell you plainly if the data says you are not ready.
All services
General Customs Services
Getting declarations right the first time, defending them when questioned, and connecting your systems directly to the customs platform.
Learn more 03Customs Audit & Facilities
Preparing your company for scrutiny before it arrives, and making sure every facility you are entitled to is put to use.
Learn more 04Tax Services
Customs and tax exposure usually share a root cause. We treat them as one discipline.
Learn moreStart with a conversation, not a contract
A half-day introductory session needs no data access: we explain the requirements that apply to you and listen to where you are. Only if it makes sense do we move to a diagnostic — and a proposal only after that.